FAQ – hauschenhome

Why should I buy a LED mirror?

The LED Mirror is the next generation of Mirror and Lighting integration. It can eliminate the need for wall lighting usually found above traditional mirrors, and brings a clean and modern look to any bathroom.

How to apply code?

First: Copy/remember the code
Second: Go to the check out page
Third: Where to enter the code?
For PC, You can paste/enter the code code on the right side
For mobile phone/tablet, You need to click "show order summary" and then pasteenter the code code
Finally, you will see the discounted price after application.
NOTE: Coupons cannot be combined. You can only use one coupon code per order.

Unable to process a credit card .payment?

Failure and advice 1. If you fail to pay by credit card, you can try to contact your bank or change a card payment. 2. Fill in the correct credit card number and number date, etc. 3. Keep the balance of the card 4. Effective ,can use the card number normally 5. Fill in the correct verification information

How to clean the mirror?

Please view our blog about the cleaning tips and points can be used to extend the life of your lighted bathroom mirrors
https://www.hauschenhome.com/blogs/hauschen-blog/easy-cleaning-tips-for-your-lighted-bathroom-mirror

How do you dim this mirror?

The buttons control the light color and brightness.

Can the mirror anti-fog function automate open?

For one-button touch sensor control, the anti-fog function will auto open when power on. For more button senours, You can manually control the anti-fog function by the corresponding senor button on the mirror.

Can your LED mirrors be installed horizontally or vertically?

Yes. All our LED mirrors can be installed horizontally or vertically. Please refer to the specification sheet of the mirrors for exact dimensions and location of hanging brackets behind the mirror.

Can your LED mirrors be used as the only source of light in a bathroom?

No. We do not recommend using a LED Mirror as the only source of light in a bathroom. We recommend having an overhead lighting in addition to LED Mirrors to create ideal conditions in your space.

Does these mirror’s light have an auto off feature?

No auto off feature.

What happens if items are damaged in transit?

The packaging is independently designed and sturdy and the damage rate is less than 2%. Just in case you receive a damaged package, please contact us in time.

How long can I receive my order after placing an order?

It usually takes 1-2 business days to process your order and delivering time takes 3-5 business days. When your order is ready to be shipped out, you will receive a shipment confirmation e-mail.

How can I track my order?

You can track your order number by clicking on the tracking number located near the bottom of the confirmation e-mail. Tracking numbers and links may take up to 24 hours to start tracking. Please contact us at : info@hauschenhome.us

What is your Return Policy?

Category	Returns Window	Method	Shipping Fee
Package arrives damaged/Wrong item	48 hrs	Hauschen home provides prepaid return shipping label	On Hauschen Home
Money Back Guarantee	30 days	Hauschen home provides unpaid return shipping label	On Customer
Any non-artificial quality issues	3 years	Check details at Warranty Service	On Hauschen Home
Other Problems	Feel free to contact us or email info@hauschenhome.us

See More : RETURN & REFUND POLICY

What is your Warranty?

Hauschen Home Mirror’s warranties apply to products in two sales channels: Hauschenhome Official Website and Hauschenhome Amazon Store Both of above two market channels enjoy the 3 years warranty. You can get an extra year warranty at contact us page by leaving a comment, 'extend warranty'.

SEE MORE : https://www.hauschenhome.com/pages/warranty

How to contact hauschenhome?

Please Feel Free to contact us at: info@hauschenhome.us (We will reply you within 24hours)

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